1 Introduction
These Terms and Conditions (“Terms”) govern the collection, use, and disclosure of your user data by TecWurld Limited (“we,” “us,” or “our”). By using our logistics services or accessing our website, you agree to be bound by these Terms.
2. Data We Collect
We collect a variety of user data to provide and improve our logistics services. This data may include:
- Personal Information: Name, contact information (address, phone number, email address), company affiliation (if applicable).
- Shipment Information: Origin, destination, contents, weight, dimensions, tracking information.
- Device Information: IP address, browser type, operating system, device information (when using our mobile app).
- Usage Data: How you interact with our website and mobile app (pages visited, features used).
3. How We Use Your Data
We use your data for the following purposes:
- To provide and fulfill logistics services, including shipment tracking and communication.
- To improve our services and develop new features.
- To send you important information about your shipments and our services.
- To comply with legal and regulatory requirements.
4. Data Sharing
We may share your data with third-party service providers who assist us in providing our logistics services. These providers are contractually obligated to keep your data confidential and secure.
We may also disclose your data if required by law or to protect our legitimate interests.
5. Data Security
We take reasonable steps to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your data.
6. Data Retention
We will retain your data for as long as necessary to provide our services, comply with legal requirements, and resolve disputes.
7. Your Rights
You have certain rights regarding your data, including the right to:
- Access your data
- Rectify inaccurate data
- Request deletion of your data
- Object to the processing of your data
8. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children under 13.
9. Changes to These Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website.
10. Contact Us
If you have any questions about these Terms, please contact us at admin@softdrop.tech
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.